Privacy policy
How The Tradie Agency handles the details you send us.
The Tradie Agency is a service of Design Space Media Pty Ltd, based in Ballina, NSW. We follow the Australian Privacy Principles in the Privacy Act 1988.
What we collect
When you ask for a free site check we collect your email address and, if you choose to give them, your name, mobile number, business name, trade, the towns you work in and your current website. The form also records your IP address, your browser type and the page you sent it from, which helps us spot spam. If you email us, we also have anything you include in your message.
Why we collect it
We use your details to prepare your site check and homepage mockup, to contact you about it, and to quote on work you ask about. We don't sell your details or share them with anyone for their own marketing.
Where it's kept
Form entries are stored on this website's server in Australia. A copy is emailed to our business inbox through Brevo, an email delivery service based in the European Union, so your details pass through their servers on the way. We keep your details only as long as we need them for the reasons above, or as the law requires.
Spam protection
Our forms use Google reCAPTCHA to keep out spam. It checks things like how the page is used and information about your device and browser, and sends that to Google. Google's use of it is covered by the Google Privacy Policy and Terms of Service.
Analytics and cookies
This site uses Google Analytics to count visits, calls and enquiries so we can see what's working. It uses cookies to do that. You can block cookies in your browser settings and the site will still work.
Access and corrections
You can ask to see, correct or delete the details we hold about you by emailing hello@tradie.agency. If you have a privacy complaint, contact us first and we'll respond within 30 days. If you're not happy with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.